A paid support time slot lasts a maximum of 20 minutes and the costs are 32 euro per time slot. The costs must be paid in advance. If needed, you can request multiple time slots.
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The process below describes how to request paid support.
- Submit the form below.
- You will receive an email with several possible time slots. The subject of the email contains an unique ID for the request.
- You return the email with the requested time slot(s).
- After a final approval, you receive an email with a link to a page where you can make the payment.
- Once payment has be fulfilled, a final email is sent with a link to a Microsoft Team meeting for the requested time slot(s).
Paid support in the evening has an increment of 50%, in the weekend an increment of 100% and at night an increment of 200%.
Time is based on the time zone in the Netherlands (CET / CEST).